Frequently Asked Questions

What do you sell?

We sell digital products only. No physical items will be shipped.

How will I receive my purchase?

After your payment is completed, your download link will be available instantly on the order confirmation page and sent to your email.

Can I use the files for commercial projects?

Please read the license included with each product. Commercial use depends on the specific license provided.

Can I get a refund?

Because digital products are delivered instantly, all sales are final. Refunds are only provided if a file is defective or cannot be downloaded.

Do I need Canva Pro?

Some templates may require Canva Pro elements. Please check each product description before purchasing.

What file formats do you offer?

Depending on the product, files may include PNG, SVG, PDF, AI, EPS, JPG, or Canva templates.

I have trouble downloading my files.

Please contact our support team, and we'll help you as quickly as possible.